PRIVACY POLICY

Last Updated: [25/03/2025]

Welcome to Nafes Oud. We value your privacy and are committed to protecting your personal information while you browse and shop for Oud Oil, Incense, and Coal on our website [https://nafesoud.com/].

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Personal Information

When you create an account, place an order, or contact us, we may collect the following information:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (processed securely via third-party payment providers)

B. Non-Personal Information

We may also collect data such as:

• Device and browser type

• IP address

• Pages visited on our website

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and ship your orders, including:

  • Premium Oud Oil: Natural and high-quality oud oil for personal and home use.

  • Incense: Traditional and modern incense for aromatic and spiritual experiences.

  • High-Quality Coal: Long-lasting and odorless coal for burning oud and incense.

• Provide customer support

• Improve our website functionality and user experience

• Send promotional offers (you can opt out anytime)

• Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Shipping companies to ensure timely delivery

• Payment service providers to process secure transactions

• Legal authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to:

• Store your shopping preferences

• Improve website performance

• Provide a better user experience

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We take security measures to protect your personal data, but no online system is completely secure.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing emails

• Request information on how we use your data

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our Oud Oil, Incense, and Coal products, please contact us:

Instagram: [nafes.oud]
📞 Phone: [0096555125562]
📍 Address: [Kuwait]